The Most Important Business Question You'll Ever Ask
Rick Henkin & Karl Kasca - 2010-06-29
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Rick Henkin                                                                  Karl Kasca
 
 
 
 
In This Issue:
 
  • Tip of the Week - The Most Important Business Question You'll Ever Ask
  • TheSolutionMovie.com
  • Have a topic idea? Let us know
 
Tip of the Week- The Most Important Business Question You'll Ever Ask
 
This 5 word question can be the key to increasing your response rates, lifting your sales and re-charging your creative thinking. Here it is:

"What are we really selling?"

You're not selling bird feeders. You're really selling the joy that comes from seeing the beautiful colors and hearing the beautiful songs of the birds that are attracted to the yard.

You're not selling gym memberships (that's exercise and time commitment). You're really selling health and a sexy body.

A chiropractor isn't selling spinal adjustments. He or she is really selling pain relief.

Simple to Ask, Difficult to Answer

While the question, "What are we really selling?" is simple enough, it can be quite difficult to answer. It takes time, sometimes a long time to really figure it out and there are probably many correct answers.

Sit down with your staff and try to come up with as long of a list as possible. Test ads around the different ideas and see which ones resonate the best with your audience.

It might even lead you to discovering a completely different use for your product or service.

Post-itŪ Notes and Refrigerators
 
No one set out to invent Post-itŪ Notes. In fact, Spencer Silver, who was working in the lab at 3M in 1970, was actually trying to create a stronger adhesive. But what he came up with was super weak, not super strong.

Four years later, another 3M scientist remembered Silver's adhesive and used it to coat the markers in his church choir hymnal because they kept falling out. The adhesive kept the markers in place without damaging the pages. In 1980, Post-itŪ Notes were born.

Back in the 1950's most refrigerators were square, white and long-lasting. So, how do you sell more refrigerators when everyone had one?

Someone came up with the idea of selling refrigerators as "decor," producing them in decorator colors and different styles. Consequently, when people remodeled their kitchens, they now wanted refrigerators that matched.

 
Answering the Question is Key

To me, how well we the answer the question, "What are we really selling?" becomes the key to our business success. It can change our entire approach to marketing, packaging and selling our products and services.

Rick Henkin

 
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Have a topic idea?
 
The primary reason that Karl and I've put together this website is to help you make more money. We know the things that you need to know, but we also want to hear about the topics that are of special importance to you.
 
Email me with your topic ideas at:
 
 
 
Best Wishes,
 

Rick Henkin and Karl Kasca
 

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ARTICLE DATE: 2010-06-29



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